24 Hour Fitness cancellation
How to Cancel Your 24 Hour Fitness Membership
The real steps, the notice they require, the fees, and the traps — then a letter that cites your state law.
The gotcha
Online cancellation works for monthly billing but prepaid plans often require written/in-person cancellation. Members report needing to request written confirmation.
| Cancellation methods | online member account (my24account.24hourfitness.com) for monthly plans, in person, mail to 24 Hour Fitness Member Services, P.O. Box 2689, Carlsbad, CA 92018, customer support |
|---|---|
| Online cancellation | Yes |
| Notice required | Monthly memberships can be cancelled anytime with proper notice (usually ~30 days). Prepaid memberships may require in-person or written cancellation. |
| Fees | Plan-dependent; early cancellation before the commitment ends may incur a fee. After the commitment, monthly charges stop. |
24 Hour Fitness official policy →
Step-by-step
- online member account (my24account.24hourfitness.com) for monthly plans
- in person
- mail to 24 Hour Fitness Member Services, P.O. Box 2689, Carlsbad, CA 92018
- customer support
- Send written notice (keep proof of delivery) citing your state's health-club law.
- Watch your statement — dispute any charge after your notice date.
Generate your 24 Hour Fitness cancellation letter
Pre-filled with the right method and your state statute.
Make my letter →Your rights depend on your state
Many states give you a cooling-off period and refund rights 24 Hour Fitness's policy can't override: